At Javagifts, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return the item(s) for a full refund, exchange or store credit within [number of days] days of the purchase date, subject to the following conditions:
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All items must be returned in their original condition, with all tags and labels attached and in the original packaging.
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The item must not have been used, washed or damaged in any way.
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Proof of purchase, such as a receipt or order confirmation, must be provided.
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If the item was purchased on sale, it can only be exchanged for another item or store credit, and not eligible for a refund.
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Shipping fees are non-refundable, and the customer is responsible for the cost of return shipping unless the item received was damaged or defective.
To initiate a return, please contact our customer service team at [contact email or phone number] within [number of days] days of the purchase date to obtain a Return Merchandise Authorization (RMA) number. This RMA number must be included with your returned item(s) to ensure proper processing.
Upon receipt of your returned item(s), we will process your refund, exchange, or store credit within [number of days] business days.
Please note that this Returns Policy applies only to purchases made on our website or in-store, and not to items purchased from other retailers or online marketplaces.
If you have any questions or concerns about our Returns Policy, please don't hesitate to contact our customer service team.